Our commitment to quality:

    Quality assurance begins with a commitment. A commitment to monitor all aspects of product design,

    production, warehousing and despatch, record keeping, customer relations, procedures and systems

    to ensure that a first class range of products and service is provided.

    Our customers and consumers are recognised throughout the organisation as being fundamental to the

    success of our business. Their satisfaction with our products, quality and service is our top priority.

    To ensure this satisfaction, dedicated staff members, backed by computer technology, handle any

    enquiries or problems in an efficient and friendly way.

Quality is assured through:

• Detailed research and regular customer contact to determine market requirements and meet consumer needs.

• Professional teams generating the best in packaging and product line designs.

• Using the latest information covering formulae updates and packaging technology.

• Microbiological monitoring at all stages of the production cycle from raw materials to finished goods.

• Purpose built warehouse facilities that guarantee correct storage of finished goods.

• Despatch departments which pride themselves on processing all orders received on the same day

• Use  well developed picking/packing/checking systems.

• Dedicated employees committed to quality and service at every stage of the operation.

Customer satisfaction:

• If you are not 100% satisfied with any of our skin care products please contact us to arrange a full refund on the purchase price:
• Post: Lanocorp Australia Pty Ltd, PO Box 208 Yea 3717
• Email: sales@lanocorp.com.au
• Toll Free: 1800 035 530